Protecting the privacy of a student's personal information is important and required by state and federal regulations. Office of Student Access & Completion (OSAC) staff and contractors must respect an individual's right to privacy and recognize the obligation to keep information about students and their families secure and confidential.
OSAC staff and contractors may not disclose any nonpublic personal information to anyone, except as permitted by state or federal law. Information about students and their families may not be sold or shared with outside marketers.
This policy uses the term "nonpublic personal information." This term refers to personal information about students and their families that identifies them and is not available from public sources, such as date of birth, Social Security Number, or an unlisted telephone number.
OSAC collects nonpublic personal information from the following sources:
Information provided to OSAC by the student. This can include OSAC scholarship application forms, correspondence, communications, and other submitted materials.
Information about student and family transactions with the U.S. Department of Education and their agents. This includes data from the Free Application for Federal Student Aid.
Information received from schools that students attend or formerly attended, or to which they have applied for admission.
Information from employers and organizations for the purposes of verifying eligible applicants for their employer or member scholarship.
OSAC staff and contractors must maintain physical, electronic, and procedural safeguards in compliance with federal regulations to safeguard students' and their families' nonpublic personal information.
Additionally, nonpublic personal information provided to the Office of Degree Authorization by schools or individuals regarding staff and faculty qualifications as well as certain confidential complainant information and information regarding ongoing criminal investigations must be protected.
OSAC considers privacy, security, and service in our online operations to be just as critical as any other OSAC business operation. OSAC employs a variety of proven, internet-specific protections, including secure socket layer connections, firewall technology, and encryption. OSAC staff and contractors may not share nonpublic personal information online unless OSAC-approved encryption and other protections are employed.
Please direct questions to the Office of Student Access & Completion, 3225 25th Street SE Salem, OR 97302, or email SA.Feedback@hecc.oregon.gov